The mail server upgrade may make it necessary to update your mail application settings to connect with PEAK mail servers and receive mail. Please utilize these screen shot guides as a way reconnect your computer to your email. Note: these guides are only necessary if you are using an email application such as: Outlook, Thunderbird, or Apple Mail.
In these guides, where you see “vmail01.peak.org” for the server addresses, you should use: “mail.actionnet.net“
- Using POP to read your mail:
- POP (Post Office Protocol), which most people use, downloads mail to your computer to read, where you can keep as much of it as you want, but you can only access it from one computer. We frequently have people complain about missing mail, only to find that they left another computer running a pop mail client and it fetched the mail there instead of the one they wanted it on. If you only need to access mail on one computer, this is the simpler solution however:
- Apple Mail
- Using IMAP to read your mail:
- IMAP (Internet Message Access Protocol), increasingly common, is a more complex protocol that leaves your mail on the mail server, where it can be accessed from multiple computers, even at the same time. It is more flexible, but you are limited on how much you can leave there, and will still need to move it to your local computer if you want to keep it indefinitely (otherwise, you’ll eventually run out of room on the server):
Note that because of the completely different message management involved, most mail clients can’t switch an account from one type to the other. If you want to switch, you need to delete (or disable) the old account configuration in your mail program and add (or re-enable) the new one.