Broadband and Fixed Wireless Connection Troubleshooting

ipconfig – shows you what IP address your computer has

If you get 169.254.x.x that means your computer isn’t getting an IP from your router or modem

Ping “69.59.192.71” – pings Peak’s name server, verifies you have connection to the Peak network

Ping “peak.org” – verifies that your computer is resolving DNS correctly

If you can’t ping Peak by name, try putting in the DNS addresses

Primary DNS:           69.59.192.71

Secondary DNS:      69.59.192.72

Ping “google.com” – verifies your computer can get past the Peak network

If all these tests complete successfully, you may have a problem with the web browser you are using, your firewall, or your antivirus program.

Local Internet Customers

I have had service with Peak for over a decade. Their customer service is second to none. The last time I asked for help, two different people spent a significant part of their shift on the phone with me and a non-local service provider trying to fix a problem that had nothing to do directly with Peak. They could have left me out to dry and they were nothing but gracious and helpful. And they’re local!

Roni Sue Corvallis Area Customer

Thanks to PEAK Professional Services we do not have to maintain a full-time IT staff which in turns lowers our cost for IT maintenance and company overhead. PEAK has greatly increased our productivity by decreasing our IT headaches. We could not operate without PEAK Professional Services team handling our everyday technical support needs.

John Stewart Wilson Motors
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PEAK Internet designed The Lebanon Chamber of Commerce website, they also take care of our Internet and let me tell you it’s very dependable! When we have a problem they’re very responsive too. Great service, quality work.

Shelly Garrett Lebanon Chamber of Commerce
Bre Kerkvliet

Their service is exemplary. They have taken great care of our organization and helped us grow as a company. They are truly focused on servicing the community, and it’s just not words as we see them out in the community all the time supporting a range of community-minded activities. PEAK is like family and they are really good at what they do. We love PEAK.

Bre Kerkvliet Corvallis Knights General Manager