Each year valuable insights come from interaction with customers that help shape the way PEAK delivers its variety of services.  Most of these insights come from spontaneous, action-driven activities such as support calls, in office tasks (paying bill), or online...

About a year ago PEAK made the decision to make modems from Clear Access its primary customer premised equipment (CPE) for DSL customers.  This decision was made because Clear Access provided a higher quality device that offered the promise of added value through...