SmartHub is Here!

Our new billing portal, SmartHub is live!

Proceed to SmartHub


Before we share our new billing platform with you, we wanted to answer a few questions:

 

If I had an account on the old system, will I need to create a new one?

Yes.

We understand that this is inconvenient, but it helps keep your sensitive billing information safe. Any previous recurring or autopay arrangements will need to be recreated.

 

Why did you change?

We made this change to remain in compliance with growing security standards, but we also wanted to improve the features we were able to offer with it.

  • Our billing system is now real-time, and payments are reflected immediately.
  • SmartHub features mobile apps for both Apple and Android devices.
  • Place tickets for service issues, initiate orders for service changes or update your account information online. Our representatives are still here to help you, but you can also save yourself some time this way.

How can I register?

To get started, you’ll need your account number, last name, and email address.

PEAK SmartHub Login Screen

  1. Click the “Sign up to access our Self Service site” link at the bottom of the SmartHub Login Page.
  2. You will need your Account Number, the last name on the account or the business name, and an email address to sign up.
  3. You will need to validate your account by answering a question about it, then establish two security questions.
  4. Verify your account with either the amount due from your prior bill, or the zip code associated with the account.
  5. Once registration is complete, an email will be sent with a temporary password that will be required for your first login. You will be prompted to change this password after logging in successfully.

Setting up AutoPay

  1. Select Pay my bill
  2. Select Auto Pay Accounts from the navigation on the left.
  3. Click the Sign Up for Auto Pay link.
  4. Select Card or Bank Account and enter your information in order to pay for services each month.

Click the button below to give SmartHub a try! If you have any questions or issues, please give our Customer Service a call at 800-731-4871.

Proceed to SmartHub

What our customers are saying...

I am grateful for all the community support PEAK provides to Furniture Share and to other nonprofit organizations. PEAK is a civic minded business who lends a hand to many organizations which in return helps the community as a whole.

Michelle Maddux-Robinson Executive Director, Furniture Share

I appreciate the professional work done. I did not know how much my computer needed the tuneup. I will certainly look to Peak for further assistance. Thank you again!

Carol H. Premium Support Customer

Their service is exemplary. They have taken great care of our organization and helped us grow as a company. They are truly focused on servicing the community, and it's just not words as we see them out in the community all the time supporting a range of community-minded activities. PEAK is like family and they are really good at what they do. We love PEAK.

Bre Miller Corvallis Knights General Manager
Your Internet service has been outstanding, we've never had a problem. Our website has been online 100% and running flawlessly.  If there are any notices PEAK let's us know way ahead of time. These guys are great, we love them! Edmund Coomes Albany Area Customer