SmartHub is Here!

Our new billing portal, SmartHub is live!

Proceed to SmartHub


Before we share our new billing platform with you, we wanted to answer a few questions:

 

If I had an account on the old system, will I need to create a new one?

Yes.

We understand that this is inconvenient, but it helps keep your sensitive billing information safe. Any previous recurring or autopay arrangements will need to be recreated.

 

Why did you change?

We made this change to remain in compliance with growing security standards, but we also wanted to improve the features we were able to offer with it.

  • Our billing system is now real-time, and payments are reflected immediately.
  • SmartHub features mobile apps for both Apple and Android devices.
  • Place tickets for service issues, initiate orders for service changes or update your account information online. Our representatives are still here to help you, but you can also save yourself some time this way.

How can I register?

To get started, you’ll need your account number, last name, and email address.

PEAK SmartHub Login Screen

  1. Click the “Sign up to access our Self Service site” link at the bottom of the SmartHub Login Page.
  2. You will need your Account Number, the last name on the account or the business name, and an email address to sign up.
  3. You will need to validate your account by answering a question about it, then establish two security questions.
  4. Verify your account with either the amount due from your prior bill, or the zip code associated with the account.
  5. Once registration is complete, an email will be sent with a temporary password that will be required for your first login. You will be prompted to change this password after logging in successfully.

Setting up AutoPay

  1. Select Pay my bill
  2. Select Auto Pay Accounts from the navigation on the left.
  3. Click the Sign Up for Auto Pay link.
  4. Select Card or Bank Account and enter your information in order to pay for services each month.

Click the button below to give SmartHub a try! If you have any questions or issues, please give our Customer Service a call at 800-731-4871.

Proceed to SmartHub

What our customers are saying...

I wasn't going to do this tune-up as I've had my computer accessed in the past by Microsoft, and it took a long time, and the techs were difficult to communicate with. Todays experience with PEAK was great... he accessed my computer and tuned it up quickly and easily. Thank you!

Robin L. Premium Support Customer

Their service is exemplary. They have taken great care of our organization and helped us grow as a company. They are truly focused on servicing the community, and it's just not words as we see them out in the community all the time supporting a range of community-minded activities. PEAK is like family and they are really good at what they do. We love PEAK.

Bre Miller Corvallis Knights General Manager
I have had service with Peak for over a decade. Their customer service is second to none. The last time I asked for help, two different people spent a significant part of their shift on the phone with me and a non-local service provider trying to fix a problem that had nothing to do directly with Peak. They could have left me out to dry and they were nothing but gracious and helpful. And they're local! Roni Sue Corvallis Area Customer
I appreciate the professional work done. I did not know how much my computer needed the tuneup. I will certainly look to Peak for further assistance. Thank you again! Carol H. Premium Support Customer