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Employment
The strength of PEAK Internet lies in its employees. The people who work for PEAK contribute to the vitality, creativity, knowledge, expertise, and dedication that make our organization an exciting and challenging place to work. Our employees care about our customers, their community, and each other, and it shows in their work, in their attitude, and in their actions. If you are looking for a career with an organization that will demand your best, provide opportunities for development, and appreciate your accomplishments, consider working for PEAK Internet.
Benefits and Culture
Full-time employees of PEAK Internet are offered a variety of benefits to create a comprehensive employment package.
Health Plans
Employees are provided an opportunity to obtain coverage for their medical, dental, vision and prescription drug needs, as well as participate in the group life insurance and long-term disability program. Reimbursement for membership in a wellness program is also an option for the employee.
Retirement
Employees are assisted in planning for retirement through participation with the opportunity to contribute to a 401(k) with employer matching contributions.
Work/Life
Employees are able to balance their work life and personal time with our Personal Time Off program, seven paid holidays, Employee Computer Acquisition Program, and an Employee Assistance Program.
Career Development
Employees are given the opportunity to expand their skills and expertise by participating in company-offered internal training, seminars, and professional conferences. For employees who desire to improve their skills through after-hour education, tuition reimbursement is available.
Customer Experience Supervisor
- Department: Customer Service
- Reports To: Manager of Business & Sales
- Location: Lebanon, OR
The Customer Experience Supervisor is responsible for overseeing the operational management of PEAK’s hybrid 24/7/365 customer support team. This team provides 24/7 sales, customer service, and technical support functions for PEAK’s broadband customers in addition to after-hours support for our electric cooperative members. This is primarily an “in office” position based out of our Lebanon,…